TERMS OF SERVICE
HQ Dental Laboratory, LLC
Effective Date: October 25, 2026
1. INTRODUCTION
Welcome to HQ Dental Laboratory, LLC ("HQ Dental Laboratory," "Company," "we," "us," or "our").
These Terms of Service govern the use of our website, business applications, customer relationship management (CRM) systems, and related online services.
Website: https://hqdentallab.com
By accessing or using our website or business applications, you agree to these Terms of Service.
2. OUR SERVICES
HQ Dental Laboratory provides dental laboratory products and services to licensed dental professionals and dental practices.
Our services may include dental restorations, crowns, bridges, dentures, implant restorations, digital dental workflows, and related laboratory services.
We also use business software applications to manage communications, customer relationships, operational workflows, and service requests.
3. BUSINESS APPLICATIONS AND CRM
Certain HQ Dental Laboratory applications are developed or operated using third-party software platforms, including Base44.
These applications may support:
- Customer relationship management
- Business contact records
- Email communications
- Dental practice outreach
- Communication tracking
- Business workflow automation
- Service inquiries and customer support
Access to certain application features may require authentication or authorization.
4. GOOGLE ACCOUNT INTEGRATION
Some of our business applications integrate with Google services through Google OAuth and the Gmail API.
When an authorized Google account holder grants permission, the application may access approved Google account functionality, including sending emails and reading permitted messages.
These integrations are intended to support legitimate business communication and CRM operations.
Users may revoke application access through their Google Account security settings.
The availability of Google integrations depends on Google's services, permissions, and applicable policies.
5. ACCEPTABLE USE
Users agree not to:
- Use our website or applications for unlawful purposes
- Attempt unauthorized access to systems or accounts
- Interfere with application security or functionality
- Submit fraudulent or misleading information
- Use our systems to distribute malicious software
- Misuse confidential business or personal information
We reserve the right to restrict access when necessary to protect our systems, users, or business operations.
6. DENTAL LABORATORY SERVICES
Dental laboratory products are manufactured based on information, prescriptions, digital scans, impressions, and instructions supplied by authorized dental professionals.
The prescribing dental professional remains responsible for clinical diagnosis, treatment planning, patient care, and the clinical suitability of the requested restoration.
Specific pricing, production schedules, warranties, remake policies, and payment terms may be established separately through written agreements, invoices, or other business communications.
7. PRIVACY AND DATA PROTECTION
Our collection and processing of information are described in our Privacy Policy.
We take reasonable measures to protect business and personal information.
Where applicable, confidential patient-related information is handled in accordance with relevant legal and contractual requirements.
Users must provide information through appropriate authorized channels and comply with applicable privacy obligations.
8. THIRD-PARTY SERVICES
Our website and business applications may depend on third-party providers, including:
- Google
- Base44
- Website hosting providers
- Email service providers
- Business software and infrastructure providers
We are not responsible for interruptions or changes to third-party services beyond our reasonable control.
Third-party services may be subject to their own terms and privacy policies.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, content, branding, software configurations, and materials developed by HQ Dental Laboratory remain the property of HQ Dental Laboratory or their respective owners.
Unauthorized copying, distribution, or commercial exploitation of protected materials is prohibited.
10. SERVICE AVAILABILITY
We strive to maintain reliable website and application functionality.
However, we do not guarantee uninterrupted or error-free access.
We may update, modify, suspend, or discontinue features when reasonably necessary for maintenance, security, operational requirements, or compliance.
11. DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, our website and business applications are provided on an "as available" basis.
We make no guarantee that digital services will be uninterrupted, completely secure, or free from technical errors.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, HQ Dental Laboratory shall not be liable for indirect, incidental, special, or consequential damages arising solely from the use or unavailability of its website or business applications.
This provision does not limit liability where such limitation is prohibited by law.
Separate agreements may govern liability relating to dental laboratory products and services.
13. CHANGES TO THESE TERMS
We may update these Terms of Service to reflect changes in our services, applications, operational practices, or legal obligations.
Updated terms will be posted on our website with a revised effective date.
14. GOVERNING LAW
These Terms of Service are governed by the applicable laws of the State of Maryland, United States, without regard to conflict-of-law principles.
15. CONTACT INFORMATION
HQ Dental Laboratory, LLC
Website: https://hqdentallab.com
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
For questions regarding these Terms of Service, please contact us using the email address above.