PRIVACY POLICY
HQ Dental Laboratory, LLC
Effective Date: October 25, 2026
1. INTRODUCTION
HQ Dental Laboratory, LLC ("HQ Dental Laboratory," "we," "us," or "our") respects your privacy.
This Privacy Policy explains how we collect, use, process, retain, and protect information through our website, customer relationship management (CRM) systems, business applications, and related services.
Website: https://hqdentallab.com
2. INFORMATION WE COLLECT
Depending on your interactions with us, we may collect:
- Business names and contact information
- Names, email addresses, and telephone numbers
- Business correspondence and communication history
- Information submitted through website forms
- Information provided by dental professionals for laboratory services
- Technical information associated with website and application usage
Dental laboratory orders may contain confidential patient-related information. Such information is handled in accordance with applicable privacy and confidentiality requirements.
3. HOW WE USE INFORMATION
We may use information to:
- Communicate with dental practices and business partners
- Respond to inquiries and service requests
- Provide dental laboratory services
- Manage customer relationships
- Send relevant business communications
- Maintain CRM records and communication history
- Process business correspondence
- Improve our services and operations
- Meet applicable legal obligations
4. GOOGLE GMAIL API INTEGRATION
Certain HQ Dental Laboratory business applications use Google OAuth and the Gmail API to support authorized business communication workflows.
When a Google account holder grants permission, these applications may:
- Send authorized business emails
- Access permitted email messages
- Identify and process replies
- Maintain business communication records
- Support CRM communication workflows
The information accessible to an application depends on the permissions granted by the Google account holder.
Applications with Gmail reading permissions may technically have access to messages beyond those directly related to CRM communications.
Gmail information is used to support authorized application functionality and is not used to target advertising based on email contents.
5. GOOGLE API USER DATA
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google user data is accessed and processed for purposes consistent with the authorized functionality described in this Privacy Policy.
6. INFORMATION SHARING
We may use third-party technology and service providers to support website hosting, application infrastructure, email services, CRM functionality, and business operations.
Information may be processed by these providers as necessary to deliver their services, subject to applicable privacy and security requirements.
We may also disclose information when required by applicable law or legal process.
7. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, disclosure, alteration, and loss.
However, no internet-based system can guarantee absolute security.
8. DATA RETENTION
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the systems involved.
9. PRIVACY REQUESTS
Individuals may contact us regarding access, correction, or deletion of their personal information, where applicable.
Recipients of business marketing communications may request that future marketing emails be discontinued.
Requests will be reviewed in accordance with applicable laws and legitimate recordkeeping requirements.
10. THIRD-PARTY SERVICES
Our website and business applications may rely on third-party services, including Google services, website hosting providers, and business software platforms.
These providers may maintain separate privacy policies governing their own operations.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our technology, services, business practices, or legal requirements.
Updates will be posted on our website with a revised effective date.
12. CONTACT INFORMATION
HQ Dental Laboratory, LLC
Website: https://hqdentallab.com
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
For privacy-related questions or requests, please contact us using the email address above.